At Cidade de Goa we are as committed to our staff as we are to providing our guests with the highest personal care and attention. We believe that without our dedicated team, our pursuit of excellence would not be possible. Each employee at Cidade de Goa is a vital team member and that is why we feel it is of utmost importance to invest in our employees to ensure that they have both a rewarding and enjoyable career with us.
Overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. Read more
Maintenance and control of all aspects of hotel rooms, public areas, contractuals like horticulture, laundry, pest control services, florists etc.
Ensure rooms are made available for sale to Front Office in time and as per standards set.
Ensure rooms are checked regularly for repairs and refurbishing, and appropriate maintenance is conducted. Minimum 5 years of experience required. Hotel Management Degree or Diploma is a must have.Read more
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
Freshers welcome to apply. Hotel Management Degree or Diploma is preferred.
To manage bakery & confectionary operations effectively in order to maintain quality and consistency. Minimum 6 years of experience in Bakery and Pastry Operations. Hotel Management Degree or Diploma is a must have.
To manage bakery & confectionary operations effectively in order to maintain quality and consistency under the guidance of the Pastry Chef. Minimum 4 years of experience is required. Hotel Management Degree or Diploma is preferred.
To manage the continental section effectively in order to maintain quality and consistency under the guidance of the Sous Chef. Minimum 4 years of experience is required. Hotel Management Degree or Diploma is preferred.
To manage the Indian section effectively in order to maintain quality and consistency under the guidance of the Sous Chef. Minimum 4 years of experience is required. Hotel Management Degree or Diploma is preferred.
Mantain high quality standards within the budgeted cost.
Constantly research, innovate and create new menus.
Be responsible for the functioning of Continental and Indian sections.
Ensure all statutory and hygiene standards are being adhered to.
Coordination of service of food and beverage in the restaurant according to service standards Organizing supporting infrastructure for service of food and beverage with the assistance of subordinates. Supervising staff, maintaining standards and guest interaction. Graduate in Hotel management is a must. Minimum 4 years of experience required.
Serving food and beverage in the restaurant according to service standards. Ensuring all requirements of surroundings, equipment and materials for the above are available. Freshers welcome to apply.Hotel Management Graduates or Diploma Holders preferred.
Welcome the guests pleasantly to the outlet by greeting them, seating the guest according to the no. of pax and reservatons . To possess and give information about the menu, various facilities, activities and restaurants in the resort. To also possess and give information about tourist attractions and places to visit in Goa
Identify room count to ascertain no. of rooms in hand, VIP's in-house, SPATS, guest functions of the day if any.Ensure presence in the lobby/dept. to facilitate availability in order to attend to guest needs and to monitor operations.Interact with guests to satisfy needs of requests, suggestions, complaints. In case of emergency depending upon the nature and if beyond capability, contact the Front Office Manager or the General Manager. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills - Displays high level of flexibility, initiative, sincerity and team work - Graduate in Hotel management - Knowledge of IDS - Prior relevant experience of at least 6 months will be preferred
Ensure a high level of guest service and handle guest complaints professionally - Ensure seamless check in and check out of the guests - Ensure that pricing policy and internal audit procedures are duly applied.
- Provide support to reservations team Desired Profile -Fluent in written and spoken English -Outstanding personality and unmatched levels of energy, enthusiasm and commitment - Excellent multi-tasking, problem solving, service orientation and interpersonal team skills - Displays high level of flexibility, initiative, sincerity and team work - Graduate in Hotel management - Knowledge of IDS - Prior relevant experience of at least 6 months will be preferred.
Planning and Organizing
Read all books daily to keep abreast of activities and to check on concerned follow up.
Check guest feedback daily to analyze feedback and action accordingly
Conduct briefings daily for all concerned to action and follow up
Meet as many guests as possible daily to elicit feedback on their stay
Understand guest needs to facilitate better documentation of guest history.
Ensure strict compliance to the Standard Operating proceedures manual laid down for Front Office.
Collate and update information on expected arrivals for the day
Ensure courtesy calls are made to every room.
Personally interact with each in-house guest to elicit all types of feedback and ensure maximum guest satisfaction by catering to guest comfort.
Effectively answer all guest queries.
Submit daily guest feedback report.
Optimize revenues for the hotels by constant promotion of F & B and Spa services during interaction with the guests.
Personally handle all activities pertaining to dignataries from their arrival to departure.
The primary function would be to study the pattern of hotel rates and the premise on which they are based.
The goal is to make sure the hotel gets the highest rate of each room. Graduate with excellent communication skills (written and verbal) is required for this role. Minimum 2 years of experience required.
Develop New Sales Accounts by active Sales calls.
Set an individual annual target for Sales along with KRAs set.
Achieve targeted Sales with recoveries.
Source new accounts by generating market information and tracking competition performance.
Ensuring prompt and regular communication to all clients.
Daily, weekly and yearly reports
Coordination with Sales Offices, Clients and internal departmentsRead more
Regular review of financial transactions, sales contracts and business practices.
Prepare quarterly and yearly report.
Assist the Revenue Manager in achieving Revenue Objectives.
Meet with guests during their stay and promote Clube Saude .Arrange through Marketing advertisement s of services provided to generate awareness locally.Renewals and generation of new members. Study daily the generation of revenues and assess daily the services being provided
Responsible for planning, filing, correspondence, travel arrangements, scheduling meetings, minute taking and systematic management of the Corporate Offices. Graduate with excellent communication skills (written and verbal) is required for this role. Minimum 2 years of experience required.
Ensure all indents are actioned on time and stocks are available in the hotel.
Timely coordination of items and release of Purchase orders.
Ensure all contracts are made and signed on time.
Follow up with Accounts for timely release of Suppliers Payments.
Assist the Materials Manager in sourcing out new products and suppliers.Read more